We started SkyNet MTS because the IT industry kept underdelivering. Twenty years later, we're still proving there's a better way.
Chip Bell spent 20 years working in IT before founding SkyNet MTS. He saw the same pattern everywhere he went: IT companies that overpromised, underdelivered, and hid behind jargon when clients asked hard questions. They locked businesses into long-term contracts, responded slowly, and treated compliance as an upsell instead of a baseline.
So he built something different. SkyNet MTS was founded with a straightforward mission: give businesses the kind of IT partner they actually want to work with. One that picks up the phone, speaks in plain English, and measures success by whether clients grow — not by how many products get sold.
Today, SkyNet MTS serves over 100 businesses across Columbus and Phoenix with a team of 22 people. The company has maintained world-class Net Promoter Scores for over a decade, operates on month-to-month agreements, and averages an 8-minute response time. Not because of any magic formula — because of a culture that genuinely puts clients first.
These aren't aspirational statements. They're the non-negotiable standards every person on our team lives by, every day.
8-minute average response. When something breaks, you talk to a real person who already knows your environment.
No contracts. Month-to-month. If we're not delivering, you can leave. That pressure keeps us sharp.
We don't just keep things running. We help your business scale with technology that opens doors.
No jargon, no acronym soup. We explain things so you can make informed decisions, not confused ones.
We know your people by name. We remember what matters to your business. We're partners, not vendors.
Real metrics. Not marketing claims.
Every person on this team was hired because they're good at what they do and genuinely enjoyable to work with. That combination matters more to us than certifications on a resume.
Founder & CEO
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From a one-person shop to a 22-person team serving two markets.
Chip Bell launches SkyNet Managed Technology Services in Columbus, Ohio, with a simple mission: give businesses the IT partner they actually want.
SkyNet grows entirely through referrals and reputation. Month-to-month agreements become a core differentiator. Client retention stays consistently high.
Net Promoter Scores reach and sustain world-class levels for over a decade, driven by genuine client satisfaction — not review campaigns.
SkyNet expands to Phoenix, Arizona, bringing the same high-touch, growth-focused IT services to the Southwest market.
A team of 22 serves businesses across Columbus and Phoenix. The focus remains the same: speed, accountability, and helping clients grow.
Why SkyNet MTS exists, what makes us different, and what it's like to work with a team that genuinely cares about your business. No scripts, no polish — just an honest conversation about how we think about IT.
Start a ConversationWe'll review your current setup, show you where you're strong, and point out the gaps. No obligation, no hard sell — just an honest assessment from people who've been doing this for 20 years.