Trusted by 100+ businesses since 2006

A better way to
manage technology

SkyNet MTS — short for SkyNet Managed Technology Services — is a Columbus and Phoenix-based provider of managed IT, AI Solutions, cybersecurity, and compliance services. We manage your technology end-to-end, and we use that foundation to help your business grow, not just stay online.

See How Easy It Is to Switch 614.423.6400
< 6 min
Avg Time to Engage (Emergency)
< 15 min
Avg Time to Engage (Standard)
100+
Businesses Served
10+ yrs
Avg Client Relationship
Why SkyNet MTS

Most IT companies fix problems.
We help you outgrow them.

We built SkyNet MTS around a simple idea: your technology partner should make your business better, not just keep it running. That means real relationships, honest conversations, and a team that's as invested in your growth as you are.

< 6 min

Avg Time to Engage

The industry average for an emergency is 58 minutes. Ours is under 6. For standard requests, the industry takes nearly 4 hours — we average under 15 minutes. We track it because we take it seriously.

True

Flat Rate

Most MSPs say "flat rate" but their invoices tell a different story. We built an elegant model that reflects how technology management should actually work — one price, everything included, no surprises.

10+ yrs

Avg Client Relationship

Our clients don't just stay — they refer us. We've maintained world-class satisfaction scores for over a decade because we treat your business like it matters. Because it does.

What We Do

Everything your technology needs.
Nothing you don't.

We start by understanding how your business works, then we build the right technology around it. No unnecessary complexity. No products you'll never use.

🖥️

Managed IT Services

We manage your devices, your network, your users, and your vendors — proactively. You get a team that knows your business, not a help desk reading from a script.

Learn more →
🛡️

Cybersecurity

Threat monitoring, endpoint protection, compliance, and incident response. We focus on keeping you secure and compliant — and we explain it in terms that actually make sense.

Learn more →
☁️

Cloud Services

Azure, AWS, Microsoft 365 — planned around your operations, migrated without disruption, and managed so it actually saves you money instead of quietly inflating.

Learn more →
💾

Backup & Disaster Recovery

Tested, verified, and recoverable. We don't just set up backups and forget about them — we prove they work, regularly, so you never have to wonder.

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📋

vCISO Services

Strategic security leadership for businesses that need compliance, risk management, and board-level reporting — without hiring a $200K executive to get it.

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💡

IT Consulting & Strategy

Technology should make your business more competitive — not just keep the lights on. We build roadmaps tied to your actual business goals, then we execute them.

Learn more →
The Difference

What it's actually like to work with us.

If you've worked with an IT company before, you probably have low expectations. Here's why our clients feel differently.

💬

We speak plain English.

When we meet, we talk about your business — where you're headed, what's getting in the way, and how technology gets you there. Not a 45-minute product pitch. Not a deck full of acronyms. A real conversation.

🏢

We actually show up.

Need someone on-site? We come. Not as a billable event. Not after three days of back-and-forth. We show up because that's part of the job — and we don't act like it's a favor.

👥

You'll know your team.

You won't explain your setup to a new person every time you call. Our team knows your environment, your people, and your priorities — because the same people work with you every time.

😄

We're genuinely fun to work with.

We're not the kind of IT company you dread hearing from. Our clients actually enjoy working with us — and our 10+ year satisfaction scores prove it. Technology should make your life easier, and so should the people managing it.

🔒

Compliance is built in, not upsold.

HIPAA, PCI, SOC 2, cyber insurance — our clients gain and maintain compliance because of how we manage their environment, not because we sold them a product with a compliance-sounding name.

📈

We help you grow.

Adding an office, onboarding 20 new employees, switching platforms, exploring AI — we've done it hundreds of times. Your technology scales when you scale. It never holds you back.

Hear it from our clients.

"I get the speed I paid for." "I get solutions, not products." "I'm finally able to scale my business." Three real quotes from clients who switched to SkyNet — and what they actually mean.

Get Your Free Assessment →
What Our Clients Say

Don't take our word for it.

These are real clients — owners and executives who've worked with us for years. We don't use stock photos or made-up quotes.

Robin
Robin
Owner, Medical Billing Company • Client since 2011

"In working with SkyNet for nearly 15 years, they've been a partner I can count on. From working directly with our customers, and even our vendors, to helping us implement and maintain a solution which is the backbone of my business, they've been great."

Randy
Randy
Owner/Executive • Client for 10+ years

"They've helped us not only modernize, but keep our IT up to date. They've helped with guiding us to new solutions, secured our environment, and kept us focused on our business, not our computers."

John
John
Owner/Executive • Client since 2011

"Every time we've needed them, they've been there to help us fill in our tech gaps. Recently, they helped us root out a breach and are now securing our environment. I trust SkyNet with our technology."

Justin
Justin
Owner/Executive • Client since 2017

"We've reduced IT expenditures, better secured our environment, and are now taking advantage of cloud services to support our growth. I highly recommend SkyNet Managed Technology Services."

Thinking About Switching?

It's easy to switch to SkyNet.

Most of our new clients come from another MSP. We handle the cutover — vendor coordination, data migration, password handoff, the works — so your team barely notices the change. Just better service the next morning.

Quotes are real. We use initials at our clients' preference — but every person quoted has agreed to be contacted directly to confirm their experience. Happy to make the introduction.

CB
Casey B.
Owner, Mental Wellness Treatment Centers • Switched 2025

"SkyNet's onboarding was efficient and required very little work from my team. In less than 6 months, I've onboarded three of my companies to them, and will continue to do so."

BC
Bob C.
Owner, Animal Clinics • Switched 2025

"It was easy to switch to SkyNet. We didn't have any downtime, and everything has gone as promised. I am very happy with SkyNet."

MC
Mike C.
President, Construction Services • Switched 2026

"Chip walked us through every step before we signed. They handled the conversation with our old provider, migrated our email and files cleanly, and we never lost a day of work. Could not have been smoother."

See How Switching Works →
AI That Actually Does Something

Real AI solutions. Built for your business.

We don't resell someone else's AI with your logo on it. We build custom automation and intelligent workflows designed around how your business actually operates — solutions that speed up your team, reduce costs, and help you scale.

See How We Use AI →
Custom-Built
Not Resold
Your Data
Your Workflows
Real ROI
Not Buzzwords
Featured

Your cybersecurity tools probably don't work.

We ran a real penetration test against a client workstation. Our SOC caught the attack in seconds. The industry's most widely used EDR platform? Not a single alert.

We ran a real attack. Here's what happened.

A real Metasploit attack. A real client workstation. Our AI-powered SOC lit up within seconds. The EDR everyone trusts? Seven hours of silence.

Read the Full Story →
Results That Speak

What happens when IT actually works.

Real engagements, real numbers. Every result below came from a single client we took over.

Graphic Design

How HM's IT Overhaul Delivered 9 New Clients

Cloud system slowed design apps. Staff supported each other. Denied cyber insurance renewal. We rebuilt it.

92% reduction in helpdesk tickets + 9 new clients from AI lead response
Accounting

How RH Unified Its Accounting Infrastructure

Acquired firms. Incompatible IT systems. Failed a cybersecurity audit. We built a secure cloud platform.

100% cybersecurity audit compliance with unified access
See all case studies →
Industries We Serve

Your industry has rules. We already know them.

Compliance isn't a product we sell you — it's built into how we manage your environment from day one. Our clients gain and maintain compliance because of how we work, not because of what we upsell.

🏥

Healthcare
🏦

Financial Services
🏭

Manufacturing
🔨

Construction
⚖️

Professional Services
📜

Legal
🤝

Nonprofit
🏢

Real Estate
Where We Work

Columbus, Dayton, Cleveland, Cincinnati & Phoenix.
On-site when it matters.

Most issues get resolved remotely in minutes. But when you need someone on-site, we don't make excuses — we show up. That's not a premium add-on. That's how it should work.

Columbus, Ohio

Headquartered in Worthington, serving the greater Columbus metro — Dublin, Westerville, Powell, Upper Arlington, Gahanna, New Albany, and beyond.

Managed IT IT Support Cybersecurity Statewide

Cleveland, Ohio

Serving Northeast Ohio — Akron, Canton, Beachwood, Westlake, Solon, Hudson, Medina, Mentor, and Strongsville.

Managed IT IT Support Cybersecurity

Cincinnati, Ohio

Serving Southwest Ohio — Mason, West Chester, Blue Ash, Kenwood, Montgomery, Fairfield, Hamilton, Milford, and Loveland.

Managed IT IT Support Cybersecurity

Dayton, Ohio

Serving the Miami Valley — Kettering, Beavercreek, Centerville, Springboro, Miamisburg, Fairborn, and the Wright-Patterson corridor.

Managed IT IT Support Cybersecurity

Phoenix, Arizona

Serving the Phoenix metro — Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, and the greater Valley.

Managed IT IT Support Cybersecurity Consulting
FAQ

Questions we hear a lot.

How much do managed IT services cost?
You should expect to pay between $125 and $175 per user per month for full-service managed IT. That includes support, cybersecurity, monitoring, backups, vendor management — flat rate, no surprises. If you're paying more than that, you're probably paying too much. We'll give you an exact number after a free assessment.
What's your average response time?
6 minutes for emergencies, under 15 minutes for standard requests. For context, the industry average is 58 minutes for emergencies and nearly 4 hours for standard tickets. We track these numbers because we believe response time isn't a nice-to-have — it's the foundation of the entire relationship.
Do you lock clients into long-term contracts?
No. Every engagement is month-to-month. We've operated this way since day one because we believe if we're doing our job, you won't want to leave. And if we're not doing our job, you shouldn't be stuck.
How are you different from other IT companies?
We focus on helping your business grow, not just keeping things running. We don't pester you with quarterly reviews that waste your time. We don't confuse you with product acronyms. We show up on time, we're easy to talk to, and we've maintained world-class client satisfaction scores for over a decade. Most IT companies are reactive — we're proactive, and we measure our success by your growth, not our ticket count.
Can you help with compliance?
Yes — and we don't treat it as a separate product with a separate bill. Compliance is built into how we manage your environment. Whether you need HIPAA, PCI-DSS, SOC 2, or cyber insurance readiness, we build the controls, maintain the documentation, and make sure you can prove it when someone asks.
Will you actually come on-site?
Yes. We resolve most issues remotely in minutes, but when a situation calls for being there in person — new employee setups, network projects, or anything hands-on — we come to you. We don't charge extra for it and we don't act like it's a favor. It's part of the job.
What does "flat rate" actually mean?
It means one fee covers everything that should be in a flat rate. Most MSPs call themselves flat rate and then send a separate invoice for the work you'd reasonably expect to be included. We don't.

Let's talk about what's possible.

We'll take a look at your current environment and show you where technology is helping your business — and where there's room to do more. No pressure, no pitch. Just an honest conversation about what good IT looks like.

Get Your Free Assessment Call 614.423.6400