Monitoring your systems 24/7/365

A better way to
manage technology

SkyNet MTS is a managed IT services company in Columbus and Phoenix. We manage your infrastructure, cybersecurity, cloud, and compliance — and we use that foundation to help your business grow, not just stay online.

8 min
Avg Response Time
100+
Businesses Served
20 yrs
In Business
10+ yrs
World-Class NPS
Trusted by 100+ businesses across Ohio and Arizona
Client Client Client Client Client Client

Most IT companies fix problems.
We help you outgrow them.

We built SkyNet MTS around a simple idea: your technology partner should make your business better, not just keep it running. That means real relationships, honest conversations, and a team that's as invested in your growth as you are.

8 min

Average Response Time

When something breaks, you talk to a real person in 8 minutes — someone who already knows your environment, your people, and your priorities. Not a call center. Not a ticket queue.

0

Long-Term Contracts

Month-to-month. Always. If we're not making your business better, you should be free to leave. That's the pressure we put on ourselves, and it's why our clients stay for years.

10+ yrs

World-Class NPS

Our Net Promoter Score has been in the top tier for over a decade. Not because we ask for reviews — because our clients genuinely recommend us when their friends ask who handles their IT.

What We Do

Everything your technology needs.
Nothing you don't.

We start by understanding how your business works, then we build the right technology around it. No unnecessary complexity. No products you'll never use.

🖥️

Managed IT Services

We manage your devices, your network, your users, and your vendors — proactively. You get a team that knows your business, not a help desk reading from a script.

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🛡️

Cybersecurity

Threat monitoring, endpoint protection, compliance, and incident response. We focus on keeping you secure and compliant — and we explain it in terms that actually make sense.

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☁️

Cloud Services

Azure, AWS, Microsoft 365 — planned around your operations, migrated without disruption, and managed so it actually saves you money instead of quietly inflating.

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💾

Backup & Disaster Recovery

Tested, verified, and recoverable. We don't just set up backups and forget about them — we prove they work, regularly, so you never have to wonder.

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📋

vCISO Services

Strategic security leadership for businesses that need compliance, risk management, and board-level reporting — without hiring a $200K executive to get it.

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💡

IT Consulting & Strategy

Technology should make your business more competitive — not just keep the lights on. We build roadmaps tied to your actual business goals, then we execute them.

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When we meet, we talk about your business — not ours.

Our conversations are about where your company is headed and how technology gets you there faster. We show up prepared, we speak in plain English, and we're the kind of people you genuinely don't mind having around your office. No jargon, no product pitches — just a team that cares about your results as much as you do.

Meet the Team →
Built for Growth

Our clients don't just survive. They scale.

The difference between an IT company that fixes things and one that drives growth is whether they understand your business. We do — and our clients' results prove it.

🔒

Compliance That Opens Doors

Our clients win contracts because they can prove compliance — HIPAA, PCI, SOC 2, cyber insurance requirements. We build the posture and maintain the documentation so you can say yes when the RFP asks.

📈

Technology That Scales With You

Adding an office? Onboarding 20 new employees? Moving to a new platform? We've done it hundreds of times. Your technology grows when you grow — it never holds you back.

🤝

People You'll Actually Like

Our team is friendly, approachable, and genuinely enjoys helping. We don't hide behind tickets. We pick up the phone, we come on-site, and we make sure you understand what's happening without drowning you in jargon.

Real AI solutions. Built for your business.

We don't resell someone else's AI with your logo on it. We build custom automation and intelligent workflows designed around how your business actually operates — solutions that speed up your team, reduce costs, and help you scale.

See How We Use AI →
Custom-Built
Not Resold
Your Data
Your Workflows
Real ROI
Not Buzzwords
Industries We Serve

Your industry has rules. We already know them.

Compliance isn't a product we sell you — it's built into how we manage your environment from day one. Our clients gain and maintain compliance because of how we work, not because of what we upsell.

🏥

Healthcare

🏦

Financial Services

🏭

Manufacturing

🔨

Construction

⚖️

Professional Services

📜

Legal

🤝

Nonprofit

🏢

Real Estate

Where We Work

Columbus and Phoenix.
On-site when it matters.

Most issues get resolved remotely in minutes. But when you need someone on-site, we don't make excuses — we show up. That's not a premium add-on. That's how it should work.

Columbus, Ohio

Headquartered in Worthington, serving the greater Columbus metro — Dublin, Westerville, Powell, Upper Arlington, Gahanna, New Albany, and beyond.

Phoenix, Arizona

Serving the Phoenix metro — Scottsdale, Tempe, Mesa, Chandler, Gilbert, Glendale, and the greater Valley.

FAQ

Questions we hear a lot.

How much do managed IT services cost?
It depends on the size of your environment, but most of our clients pay between $100–$250 per user per month for full-service IT. That includes everything — support, cybersecurity, monitoring, backups, vendor management. Flat rate, no surprises, no hidden fees. We'll give you an exact number after a free assessment.
What's your average response time?
8 minutes. Not an auto-reply saying we received your ticket — an actual person looking at your issue. We've maintained this for years because we staff appropriately and prioritize client issues over internal projects.
Do you lock clients into long-term contracts?
No. Every engagement is month-to-month. We've operated this way since day one because we believe if we're doing our job, you won't want to leave. And if we're not doing our job, you shouldn't be stuck.
How are you different from other IT companies?
We focus on helping your business grow, not just keeping things running. We don't pester you with quarterly reviews that waste your time. We don't confuse you with product acronyms. We show up on time, we're easy to talk to, and we've maintained world-class client satisfaction scores for over a decade. Most IT companies are reactive — we're proactive, and we measure our success by your growth, not our ticket count.
Can you help with compliance?
Yes — and we don't treat it as a separate product with a separate bill. Compliance is built into how we manage your environment. Whether you need HIPAA, PCI-DSS, SOC 2, or cyber insurance readiness, we build the controls, maintain the documentation, and make sure you can prove it when someone asks.
Will you actually come on-site?
Yes. We resolve most issues remotely in minutes, but when a situation calls for being there in person — new employee setups, network projects, or anything hands-on — we come to you. We don't charge extra for it and we don't act like it's a favor. It's part of the job.

Let's talk about what's possible.

We'll take a look at your current environment and show you where technology is helping your business — and where there's room to do more. No pressure, no pitch. Just an honest conversation about what good IT looks like.