Managed IT Services in Kettering, Ohio

Here's how I actually run an IT company

Most of the business owners I sit down with in Kettering have already been through two or three IT companies before they call me, and the story is almost always the same. They started on a handshake with somebody good. Then that person got busy, or got bought, or got replaced by a ticket portal, and suddenly the relationship turned into a stack of invoices nobody can read and a contract nobody remembers signing. By the time we talk, they're not asking me to be brilliant. They're asking me to be straight with them.

So that's what I lead with. One flat monthly rate that covers the work — the workstations, the servers, the Microsoft 365 tenant, the backups, the firewall, the security stack, the late-night call when something is genuinely on fire. No surprise line items. No "that's out of scope" conversations after the fact. If it's IT and it's yours, it's mine to worry about. I'd rather own the whole environment and be accountable for the outcome than hand you a menu and argue later about what I did or didn't promise.

I also don't believe in long contracts. Every client I have is month-to-month, and they've been month-to-month the whole time they've been with me — some of them for more than a decade. The way I see it, if I'm not earning the relationship every single month, you shouldn't have to wait for a renewal date to fire me. That pressure is good for me. It keeps my team sharp and it keeps me honest.

And when you call, you get a person. Most days that person is one of my technicians who already knows your network. Some days, especially after hours, that person is me. I still answer my own phone, and I plan to keep doing it for as long as I run this company. That's not a marketing line — it's just how I think an IT company in Kettering ought to work for the kind of business owners who actually call one.

Built for HIPAA, CMMC, and NIST 800-171 from day one

If you're a medical practice, a specialty clinic, or a business associate, HIPAA is not a once-a-year checkbox — it's a continuous set of technical and administrative controls that an auditor can ask you to prove on any given Tuesday. We sign BAAs, configure HIPAA-aligned controls in Microsoft 365, harden endpoints against ransomware, manage EHR and clearinghouse integrations, and produce the documentation your risk assessments demand. HIPAA work isn't a premium line item with us; it's built into how we run your environment.

The other compliance world we live in every day is the defense industrial base. If you hold a DoD contract or subcontract to a prime that does, CMMC Level 2 and NIST 800-171 are the baseline. We help clients scope their CUI environment, implement the 110 controls, build out a System Security Plan and POA&M, and prepare for third-party assessment. For the cybersecurity side of the work — EDR, SIEM, incident response, identity hardening — we treat those as table stakes, not upsells.

The hardest problem usually belongs to the professional services firms in the middle. An accounting firm may have healthcare clients under HIPAA and defense clients under CMMC at the same time, which means their own environment has to satisfy the stricter of the two frameworks at all times. We've built environments like this before, and we know where the tradeoffs live.

Headquartered in Ohio. On-site in Kettering when it counts.

Our office is in Worthington, and our technicians make the trip to the Dayton area regularly. We resolve most issues remotely in minutes, but when you need someone on-site — for a new office setup, a server cutover, an office move, or a hands-on project — we show up. That's not a premium add-on. That's part of the job. You get the same team and the same response time, every time.

We serve businesses across Kettering and the surrounding communities, including:

We're not a national company running a remote help desk. We're an Ohio firm that has been doing this work for two decades, and Kettering businesses get the same team, the same flat rate, and the same direct line to me that every other client of ours gets. If you'd rather see how we operate at the regional level, our Dayton managed IT page covers the broader picture.

Healthcare, defense, and the professional services that support them.

Our clients in the area cover a familiar mix: independent and specialty medical practices, defense and aerospace suppliers, legal and accounting firms whose client lists pull from both worlds, mid-market manufacturers modernizing out of decades-old shop floors, and engineering and consulting firms. Each one has its own rulebook, and each one wants the same thing from an IT partner — to be told the truth and to have somebody pick up the phone.

The compliance frameworks come with the territory: HIPAA for healthcare, CMMC and NIST 800-171 for defense, PCI-DSS for anyone touching payment data, and state data-breach law for almost everyone. Compliance isn't a product we upsell. It's how we run your environment from the first day, so that when an audit shows up you're already in shape. For more on how we operate at the regional level, see our Dayton managed IT page.