Most of our new clients come from another MSP. We handle the entire cutover — vendor calls, data migration, password handoff, the awkward conversation with your old provider — so your team barely notices the change.
After nearly fifty switches, we hear the same pain points over and over. If any of these sound familiar, you're not alone — and you're not stuck.
Tickets sit for hours or days. Nobody answers the phone. You're chasing your own MSP for updates on your own tickets. Our average emergency response is under 6 minutes — and a real person answers every call, 24/7/365.
Their "flat rate" wasn't actually flat. The work you'd reasonably expect to be included shows up as a separate line item every month. With us, one fee covers everything that should be in a flat rate.
They fix what's broken. They don't tell you what's coming, what's risky, or how to grow. We sit down with you quarterly to talk about your business — not your servers — and build a plan around where you're going.
Switching MSPs sounds scary because most providers make it scary. We do this all the time — here's exactly how it goes.
30 minutes on the phone. We listen. You tell us what's working, what's not, and what you actually want from an IT partner. No pitch, no pressure.
We look at your current environment, contracts, and pain points. You get a written report — what's good, what's at risk, what we'd do differently. Yours to keep, with or without us.
If we're a fit, we spend 1-2 weeks documenting, coordinating with your old provider, and getting our tools deployed. Your team keeps working as normal.
We do the actual switch over a weekend. Email, files, identities, vendor relationships — all handed off cleanly. Monday morning, your team logs in and just keeps working.
When you switch to SkyNet, we own the whole transition. Your team's job is to keep doing their jobs.
Documenting your current environment, top to bottom
Coordinating directly with your outgoing MSP
Recovering credentials, admin accounts, and root passwords
Migrating email, files, identities, and shared drives
Taking over vendor relationships (Microsoft, ISP, line-of-business)
Reviewing and timing your contract exit so there's no overlap
Replacing monitoring, backup, and security tools cleanly
Standing in if your old MSP becomes uncooperative
Three real switchers from the past year. Different industries, same story.
Quotes are real. We use initials at our clients' preference — but every person quoted has agreed to be contacted directly to confirm their experience. Happy to make the introduction.
"SkyNet's onboarding was efficient and required very little work from my team. In less than 6 months, I've onboarded three of my companies to them, and will continue to do so."
"It was easy to switch to SkyNet. We didn't have any downtime, and everything has gone as promised. I am very happy with SkyNet."
"Chip walked us through every step before we signed. They handled the conversation with our old provider, migrated our email and files cleanly, and we never lost a day of work. What surprised me was the strategy side — within two months they had recommendations for cutting two software subscriptions we didn't need and implemented some basic automation that is helping us onboard our clients a lot easier. Could not have been smoother."
Five quick questions. We'll send back a one-page comparison showing what you should expect from a modern MSP — and where you might be overpaying or underserved. No sales call unless you want one.
A one-page written comparison: response time benchmarks, what should be included in a flat rate, vendor consolidation opportunities, contract exit options, and what your situation would look like with us. Read it, share it with your team, decide.
A pushy sales call. A 90-day drip campaign. We'll follow up once. If you want to talk, we'll talk. If you don't, we won't bother you.
Skip the form and call 614.423.6400. A real person answers, 24/7/365.
If you're considering a move, you're probably weighing these. Here's the straight answer to each.
Whether you fill out the audit form or just want to talk through your situation, we'd love to hear from you. No contracts, no pressure, no pitch.